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Logitech Webcam complains that it's being used by another program

 4:48 pm on Jan 31, 2007 (gmt 0)

I've installed a Logitech Quickcam for the first time. When I run the Logitech Quickcam Messenger from My Computer it complains that it is being used by another application or user. The same thing happens when I click on Start > Programs > Logitech Quickcam. I have checked and double checked that MSN is not running in the background or any other process which might be hogging the webcam.

The first time I installed the drivers from the L Setup CD. Then uninstalled, restarted and installed it this time from Control Panel. Same thing.

I've unplugged all USB cables and just plugged in the Webcam, no success.

Any advice would be grand!



 4:54 pm on Jan 31, 2007 (gmt 0)

Yeah it does and im trying to remember what it was that stopped it.
I've got a feeling it was getting rid of Logitech Quickcam Messenger, messemger etal does the same job any way.
what OS you on 98? XP? vista!


 5:01 pm on Jan 31, 2007 (gmt 0)

XP Pro. Not yet Vista :-)


 5:10 pm on Jan 31, 2007 (gmt 0)

Sorry its a long time since I had the problem. Just had a quick nosey at Logitechs site and it may be your chipset/bios etc. Have a look at the logitech site Troubleshooting USB issues when using a Logitech camera. [logitech-en-emea.custhelp.com]


 5:22 pm on Jan 31, 2007 (gmt 0)

SIS! Thanks, will check recommended BIOS settings.


 4:36 pm on Feb 1, 2007 (gmt 0)

All BIOS settings seem to be correct [PnP - Auto...]. Has anyone else had this problem and any suggestions on how to fix, please?


 5:18 pm on Feb 1, 2007 (gmt 0)

Did you also try the 2nd to bottom link on that Logitech page? "Camera Not Present or Already In Use". Few more things to try!


 1:26 pm on Feb 5, 2007 (gmt 0)

I think MSN is taking your Webcam for its own...

try to close it ;) Goodluck



 1:44 pm on Feb 5, 2007 (gmt 0)

Do you run any other instant messaging applications?

I know you said MSN is not running int he background, but I have seen it running even when the icon is not present or in the running applications list. MSNIM would take control of devices and applications and not let go.

[edited by: Tapolyai at 1:46 pm (utc) on Feb. 5, 2007]


 3:51 pm on Feb 5, 2007 (gmt 0)

Did you also try the 2nd to bottom link on that Logitech page

Yes. I have tried everything Logitech suggested (Installed DirectX and downloaded latest drivers from their site), but to no avail!

Tapolyai - You are right, however I did end all MSN related processes.

The camera is picked up by Plug and Play monitor and then says it cannot install the camera (sometimes even says no camera is present, even though I connected it directly to PC USB port, as opposed to making use of a USB adaptor.) The USB port is not faulty.

Could anyone recommend an easy-to-install and use Webcam?

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