seoArt
msg:4208718 | 1:37 pm on Sep 29, 2010 (gmt 0) |
Just went back up :)
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Manish Singh
msg:4209558 | 8:26 pm on Sep 30, 2010 (gmt 0) |
Lucky for you, in my case, the servers were down for over 12 hours. It is in such cases that you absolutely desire to have a multi-homed hosting solution serving your web pages from multiple data centers.
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ken_b
msg:4209567 | 8:47 pm on Sep 30, 2010 (gmt 0) |
Hmmm... I don't think I was in that subset, at least I didn't notice any down time.
I better go check further.
Are you guys using dedicated servers?
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Manish Singh
msg:4210317 | 3:48 am on Oct 2, 2010 (gmt 0) |
Ken_b - Yes I am on a dedicated server cluster. It seems only DC2 was affected which also hosts LiquidWeb's phone system. Hence many customers couldn't even contact them via phone during the downtime. Everything looks to be back to normal though. Got 23% monthly cost as SLA credit for the downtime. Make sure to file your SLA claim within 5 days of the downtime.
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