| Client Trojan?
|
geoffb
msg:4094595 | 11:12 am on Mar 10, 2010 (gmt 0) |
Hi all,
We had an email from a new client filling in a callback form on our website. Upon clicking the submit button the user reports a popup window informed them of a 'Trojan Horse Virus', thats bacically all we know and dont know if the machine had existing problems.
Our thoughts are that the user has a security system returning this when using form send data buttons!
Anyone else heard of this, should we be worried
geoffb
|
engine
msg:4094611 | 12:27 pm on Mar 10, 2010 (gmt 0) |
A couple of things spring to mind.
1. Find out what a/v spyware protection they have on their machine. That would be my first port of call.
2. I don't want to worry you, but, asuming they have protected their machine, have you checked it's not malware that's got onto your site?
|
bwnbwn
msg:4094768 | 4:17 pm on Mar 10, 2010 (gmt 0) |
Have you tested it yourself?
|
geoffb
msg:4094886 | 6:41 pm on Mar 10, 2010 (gmt 0) |
Hi bwnbwn,
Yes I have tested the form within 3 different browsers and on different computers and no problems for us here.
I shall need to find out two things I think:
.How many clients have submitted through this particular form.
.And as engine mentioned, contacting the client who raised the issue too to see what protection they have.
cheers
geoffb
|
|
|
