homepage Welcome to WebmasterWorld Guest from 54.204.94.228
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Visit PubCon.com
Home / Forums Index / WebmasterWorld / Professional Webmaster Business Issues
Forum Library, Charter, Moderators: LifeinAsia & httpwebwitch

Professional Webmaster Business Issues Forum

    
Client Trojan?
geoffb




msg:4094595
 11:12 am on Mar 10, 2010 (gmt 0)

Hi all,

We had an email from a new client filling in a callback form on our website. Upon clicking the submit button the user reports a popup window informed them of a 'Trojan Horse Virus', thats bacically all we know and dont know if the machine had existing problems.

Our thoughts are that the user has a security system returning this when using form send data buttons!

Anyone else heard of this, should we be worried

geoffb

 

engine




msg:4094611
 12:27 pm on Mar 10, 2010 (gmt 0)

A couple of things spring to mind.
1. Find out what a/v spyware protection they have on their machine. That would be my first port of call.

2. I don't want to worry you, but, asuming they have protected their machine, have you checked it's not malware that's got onto your site?

bwnbwn




msg:4094768
 4:17 pm on Mar 10, 2010 (gmt 0)

Have you tested it yourself?

geoffb




msg:4094886
 6:41 pm on Mar 10, 2010 (gmt 0)

Hi bwnbwn,

Yes I have tested the form within 3 different browsers and on different computers and no problems for us here.

I shall need to find out two things I think:

.How many clients have submitted through this particular form.
.And as engine mentioned, contacting the client who raised the issue too to see what protection they have.

cheers
geoffb

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Professional Webmaster Business Issues
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved