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Professional Webmaster Business Issues Forum

Dealing with one-liner inquires.
One-liner inquires are often suspected!

 11:18 am on Feb 11, 2010 (gmt 0)

As a business owner, I often get RFQs as one-liner inquiries. Most of them are sent from Gmail accounts, and makes is suspicious.
While I do not want to offend the person who inquired us, I also do not want to encourage them to get the best out of nothing.
How do you deal with such queries like, I need a site like xyz.com.
Let me know how do you react to such enquiries.




 11:33 am on Feb 11, 2010 (gmt 0)

How do they find out about you? If on your website make them fill out a form with as many pre-determined answer options as possible.

I had this problem in the past from website inquiries and solved it by making the contact form more brainless until I got it right.


 11:58 am on Feb 11, 2010 (gmt 0)

This will work. But removing the Email ID from the site, will also remove the human interface, right? I hope you understand what I mean.


 12:02 pm on Feb 11, 2010 (gmt 0)

Not certain what you mean by email id.


 4:48 pm on Feb 11, 2010 (gmt 0)

Are they leads? If not just ignore them. If they are leads get more info and nd qualify them.

Not sure what yopu are asking - How do you deal with a telephone calls or meetings asking the same ?


 4:57 pm on Feb 11, 2010 (gmt 0)

Create a standard questionnaire asking for the specifics you need to create a quote. E-mail it back to them and ask them to fill it out (better yet- have the form online).

The longer you make it, the more likely people will bail before completing. So make it the absolutely shortest you can to get the minimum amount needed to determine if it's a good lead or not.

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