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MSN Massenger Remote Support replacement
MSN Remote Support does not work any more
jetteroheller




msg:3854594
 9:11 am on Feb 21, 2009 (gmt 0)

Many years ago, all was easy and remote support from MSN massenger worked.

At more and more of my clients, remote support fails and I was not able to find out why.

I found some software, but this software is extreme expensive.

Is there any cheap or open source solution for remote suppotr?

 

outrun




msg:3854611
 9:52 am on Feb 21, 2009 (gmt 0)

I use tightVnc or teamviewer for connections where you can't setup port forwarding.

dbdev




msg:3854714
 1:34 pm on Feb 21, 2009 (gmt 0)

I just did remote support with windows live messenger 3 weeks ago. Not sure if we are talking about the same thing here...

I also use teamviewer to support my clients' clients. Very effective and free for personal/non-commercial use.

jetteroheller




msg:3854772
 4:09 pm on Feb 21, 2009 (gmt 0)

I just did remote support with windows live messenger 3 weeks ago. Not sure if we are talking about the same thing here...
I also use teamviewer to support my clients' clients. Very effective and free for personal/non-commercial use.

Yes, live messenger, but I have since several years more and more problems, "Remote connection could not be established"

I have also the team viewer, but my usage is commercial.

I do not like to have some days in the future a letter from a lawyer about this.

And now in the economic crisis with declining AdSense revenues, it's hard to effort some hundred EUR.

jbinbpt




msg:3854619
 10:07 am on Feb 21, 2009 (gmt 0)

How many bells and whistles do you need? I just started using CrossLoop. Very easy for clients to install and use.

[edited by: tedster at 6:07 am (utc) on Feb. 22, 2009]
[edit reason] moved from another location [/edit]

jetteroheller




msg:3855260
 2:28 pm on Feb 22, 2009 (gmt 0)

I just started using CrossLoop

I read the terms of conditions.

How should I bill my existing client for this ?!?

This client even insists on bills printed on paper.

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