What's a fax? :) I have had an efax solution for, wow, seems like about 10 years now or better. Number of times I have used it in the past years? 2008: zero 2007: zero 2006: once . . .
I realize that there are still fax machines out there, but do you really need the fax service? Hypothetical question, no need for reply. I'm just saying you may want to consider it's value before pursuing the service.
It's not hypothetical- it's a valid question. And the answer (for us and some others) is YES- pretty much on a daily basis. We have many clients (hotels) that require us to send information by fax. We have tried for years to drag them into the late 20th century, but it ain't gonna happen. (And by the way, these are hotels in Korea, one of the highest percentage rates of broadband usage in the world and just about every hotel we work with has broadband/wireless access in the guestrooms.)
We have a fax machine, but rarely use it except for it's other functions (copying/scanning). Almost every fax we send is through an e-fax service. Most of the time I can scan and e-mail documents, but more and more companies are refusing to accept e-mail attachments because of viruses.
Similarly, we sometimes require fax authorization for purchases. And we do not publish a public e-mail address, nor do we allow attachments from our Contact Us form.
Similarly, we sometimes require fax authorization for purchases.
if it's a big purchase - over $1K, i would require fax authorization across the board. you never know if you're in a payment dispute where somebody says they didn't buy something from you; be prepared to produce the following:
1. signed fax authorization 2. shipment confirmations 3. any other documentation that can prove purchases.