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Employee Computer Tracking Software
Which one is do you recommend
stinky




msg:3479995
 5:40 pm on Oct 17, 2007 (gmt 0)

I am looking to purchase an employee computer tracking program, can anybody recommend a good one that would work for PCs and Macs?

 

jdMorgan




msg:3480101
 7:03 pm on Oct 17, 2007 (gmt 0)

Ugh -- I recommend strong company policies and competent goal- and performance-based management. One of the reasons I got out of the corporate rat-race was this concept that watching over employee's shoulders at all times is socially-acceptable and leads to higher productivity. All it ever did was make me feel untrusted and deeply offended.

On the other hand, even though I surfed the Web (a little) outside of normal break-times, I almost always met the performance/productivity goals given to me by management. And those times I did not meet the goals were not attributable to time spent on the Web or doing any other non-approved activity, but rather to unforeseen technical issues. The short bits of 'down-time' kept my morale high and allowed me to relax and re-focus on the work I had to do.

The purpose of this post is not to argue with you or to attempt to change your mind, but rather just to give you the "employee's viewpoint" to consider. And more specifically, the "valuable employee's viewpoint" -- Stuff I worked on made several dozens of people into millionaires, resulted in several technical patents, etc. :)

Jim

stinky




msg:3480128
 7:33 pm on Oct 17, 2007 (gmt 0)

Hi jdMorgan,
Well, i did tell my employees that there will be a tracking program on the computers. I also told them that it is ok to surf the net for a few minutes every now and then and that the tracking program was because the "main office" (different state) wants to keep an eye on things since they are not here.
The main reason for the tracking program will be because i will not be in the my office most of the day (maybe 2-3 hours day) and i want to the employees to continue working like when they know i am there.
I am trying to make them feel comfortable by telling them this and at the same time make myself feel at ease when i am not in the office.

bcolflesh




msg:3480135
 7:43 pm on Oct 17, 2007 (gmt 0)

i will not be in the my office most of the day (maybe 2-3 hours day) and i want to the employees to continue working like when they know i am there

Do you have video surveillance as well, or are they chained to the desk and released at the end of the shift?

stinky




msg:3480160
 8:04 pm on Oct 17, 2007 (gmt 0)

actually no. But when i did tell my employees about the tracking program and explained to them that they can still surf the web and stuff, they did not care and they were happy that i told them about it.

Gibble




msg:3480162
 8:08 pm on Oct 17, 2007 (gmt 0)

That's what they said. Guaranteed, they feel differently.

bcolflesh




msg:3480163
 8:09 pm on Oct 17, 2007 (gmt 0)

they were happy that i told them about it

[en.wikipedia.org...]

jdMorgan




msg:3480203
 8:39 pm on Oct 17, 2007 (gmt 0)

Sorry for diverting your thread, stinky. As is becoming evident, many members here are very independent-minded --and primarily self-employed, most likely-- people who value our privacy and prefer to be trusted by our clients, employers, and/or managers. Do you have a 'floor manager' who might keep an eye on things while you're out of the office, or someone who you might consider promoting to that position?

Jim

stinky




msg:3480559
 6:57 am on Oct 18, 2007 (gmt 0)

bcolflesh, they were happy i told them because they think that i am just an employee also (i told them i am a manager) and it was like i was looking out for them and warning them of what the 'corporate office' decision was. Quote "thanks for warning us". I did not tell them that i am the owner. They are pissed at the corporate office not at me.
I did reassure them that they can surf the net if they need a quick break and there would be no problem.

jdmorgan, the office manager idea sounds like a great idea, but i already told my employees that this happened. What can i do now, tell them that it was a joke and there really is no tracking program?

Any employers opinions?

bmcgee




msg:3481144
 6:41 pm on Oct 18, 2007 (gmt 0)

So just curious, do you EVER tell the truth to your employees?

Don't get me wrong, I'm sure deceipt is a powerful short term tool.

Also...Clearly, they are NOT ok with the policy, if they are in fact "pissed at the corporate office".

Gibble




msg:3481152
 6:49 pm on Oct 18, 2007 (gmt 0)

So, you have a corporate office, but you work at a branch...and own it all...but your employees don't know that?

Holy crap...that's messed up. And if I, as an employee found this out, wow...pissed would be a huge understatement.

stinky




msg:3481177
 7:20 pm on Oct 18, 2007 (gmt 0)

There is no corporate office just the one I am in with these employees.

I did not tell them I was the owner because through my past experience when working for a family business, employees almost always tend to hold a grudge against the boss. Being a boss people tend to like you only because you are a boss. Usually if you are another employee you can relate to each other, just my opinion through my experience.

I think I do many things to make my employees feel comfortable. They have a wall full of snacks and soft drinks. Offer bonus incentives for projects. Most are part time and I make everybody take a group break for 10 minutes every few hours. Also I am pretty laid back when people come late and never say anything.
It is working great and everybody really likes working here.

Gibble




msg:3481185
 7:26 pm on Oct 18, 2007 (gmt 0)

Wow...all I can say is wow. I'd absolutely lose it. So...your employees believe there is a corporate office, which doesn't exist? How...seriously, how does nobody no it doesn't exist? Surely they'd think it odd that it has no address and nobody from there has ever been to the office.

I'm just shocked that you can lie to your employees like that, and they don't realize it.

[edited by: Gibble at 7:26 pm (utc) on Oct. 18, 2007]

stinky




msg:3481215
 7:49 pm on Oct 18, 2007 (gmt 0)

Well its kinda funny... I had some relatives visiting from out of town and while there wives were out shopping I told the guys to stop by my office and I would take them for lunch. I told everybody in the office some of the corporate executives are going to visit. Then they came into the office, I showed them around and introduced them to everybody one by one. Everybody looked impressed and then I went for lunch…worked like a charm :)

Gibble




msg:3481222
 8:02 pm on Oct 18, 2007 (gmt 0)

sad.

Gibble




msg:3481242
 8:20 pm on Oct 18, 2007 (gmt 0)

You probably have to be careful too...because since you are misrepresenting your company to your employees, they could probably sue you, it is fraud after all...

I mean, lets say, I, an employee go for an interview elsewhere, my resume states I work for company X...they ask about it, I tell them I worked at a branch, bla bla, they do some research and learn, there is no other branches, just where I work...I now look like a liar...misrepresenting the size of the firm I worked for.

Your lie, has just cost me a potential job. Ooh, monetary damages.

Granted, you don't want to help someone get a job, but...lets say instead of an interview, I was out trying to drum up some business for you, now I'm lieing to a potential client about the size and standing of this company...

Now that's just real, real bad for business, as that potential client talks to other potential clients...etc, etc...

Ouch.

stinky




msg:3481253
 8:30 pm on Oct 18, 2007 (gmt 0)

ok, lets try to keep this on the topic of the original discussion thread.

Gibble




msg:3481270
 8:49 pm on Oct 18, 2007 (gmt 0)

Last comment off the topic, but it was also you who started the thread about non-compete clauses...

...if you plan to hire employees AND retain them, it'll never happen the way you are implementing things.

Employees do NOT like being treated like children. We expect some level of trust and confidence in our ability.

If you can't trust an employee to do their work when you're away, fire them. If you can't trust them to not directly compete with you, FIRE THEM!

You shouldn't have employees working for you that you can't trust.

That is all.

As for on topic, and tracking software, can't say I've used or been watched by any, so I have no useful input on what you should use.

[edited by: Gibble at 8:50 pm (utc) on Oct. 18, 2007]

stinky




msg:3481277
 8:54 pm on Oct 18, 2007 (gmt 0)

Thank you Gibble i appreciate your comments as it helps me see things from different perspectives.

Ahkamden




msg:3489492
 9:44 pm on Oct 27, 2007 (gmt 0)

I agree with the above posters. I'm against it and don't have any direct experience except being the employee. But you can try a search for "Internet Usage Software". Seemed to bring up some links.

But they monitor where I still work. And if need be, as we were just warned for certain sites. That's why there's proxies. LOL

Ahk

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