We have a company based in the UK and one of our websites is USA-based and has operated a successful in-house affiliate program for over 5 years.
We have tens of thousands of affiliates who are paid either by PayPal or by check. We have a "US Dollar" bank account with our bank in the UK (Barclays) so we can pay our affiliates in US Dollars and have never had any problems until now.
One of our affiliates banks with Wachovia, and his particular branch of Wachovia is refusing to accept our check and is not allowing our affiliate to deposit it in their account.
Has anyone ever heard of anything like this happening? We send out thousands of dollars in affiliate payments every month and we have done for years, and nobody else has ever had this particular problem and I find it bizarre that a US bank will not accept a check from a bank in another country.
I can understand a bank not wanting to "cash" a check from a bank that they do not normally do business with or even charge a fee for processing the check just the same as we do when we receive checks from other countries, but to say "we don't accept that kind of check" just seems absolutely ridiculous to me.
As far as I'm aware, and international check is processed almost exactly the same as a check from anywhere else, in that it is sent back to the issuing branch for clearance.
Has anyone else ever run into this problem?