paladin

msg:4537189 | 6:23 pm on Jan 18, 2013 (gmt 0) |
Sounds like a CNAME will do what you need
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LinusIT

msg:4543492 | 5:49 pm on Feb 7, 2013 (gmt 0) |
I have tried getting this setup working but still to no avail. I'm positive there is a way of doing it, the idea seems so simple. On my domain I have setup a subdomain of app.mydomain.com. I did this using cPanel. cPanel create the associated A records automatically. In my customers cPanel I have setup a CNAME record of app.customerdomain.com pointing to app.mydomain.com. This however doesn't work correctly. It is pointing to the right IP address (tested using ping) but I get the cPanel Default Web Page showing. I'm guessing it's because my domain doesn't know where to point external requests to. Any ideas?
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paladin

msg:4543518 | 6:49 pm on Feb 7, 2013 (gmt 0) |
I think what you have left to do is set up an alias on your side so that it knows what to do with app.customerdomain.com You can also do a catch all if that is the only thing on that IP address
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LinusIT

msg:4543520 | 7:00 pm on Feb 7, 2013 (gmt 0) |
Can you offer any advice on how to do that when using cPanel? If I was hosting it myself and had direct access to apache files I'm sure I could do it.
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paladin

msg:4543543 | 7:31 pm on Feb 7, 2013 (gmt 0) |
ask the hosting company.
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phranque

msg:4543623 | 11:13 pm on Feb 7, 2013 (gmt 0) |
what paladin said. you need to be able to configure multiple virtual hosts. VirtualHost Examples - Apache HTTP Server: http://httpd.apache.org/docs/current/vhosts/examples.html [httpd.apache.org]
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LinusIT

msg:4543759 | 8:54 am on Feb 8, 2013 (gmt 0) |
Thank you, I've contacted the hosting company. Hopefully they will come back with a positive answer.
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LinusIT

msg:4543816 | 2:35 pm on Feb 8, 2013 (gmt 0) |
It's working now, im really pleased. I had to add customerdomain.com as a parked domain then create a subdomain of app.customerdomain.com. Pretty straight forward really. I now need to work out how to access the MySQL database which is on the customers hosting.
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