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Website is Slow on one ISP and Fast on Others
Website speed issue

5+ Year Member

Msg#: 4500581 posted 11:58 am on Sep 27, 2012 (gmt 0)

Hi there,

We have an interesting problem which we couldn't find the rootcause. Our website is loading up very slow when people are connected from a certain ISP. The other sites load up pretty fast on this ISP though. (We have done parallel tests).

When we try to reach our website from a different ISP, it seems to load up pretty fast though.

I was wondering if anyone can offer some advice on what might be the reason for this and what we should be researching / trying to improve...



WebmasterWorld Administrator phranque us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

Msg#: 4500581 posted 12:25 pm on Sep 27, 2012 (gmt 0)

use traceroute or tracert:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/tracert.mspx?mfr=true [microsoft.com]

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