homepage Welcome to WebmasterWorld Guest from 54.204.127.191
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Visit PubCon.com
Home / Forums Index / WebmasterWorld / Webmaster General
Forum Library, Charter, Moderators: phranque & physics

Webmaster General Forum

    
Site for Tech Support
gm10




msg:4218102
 1:39 am on Oct 18, 2010 (gmt 0)

I am looking for a web based software to provide support to my customers. The features that I need are:

1. A not intimidating interface. No set up by visitors.
2. Visitors should be able to insert text and upload photos.
3. The results of the visitor's input (text and photos) are used to generate a web page.
4. The resulting web page is visible to both visitors and specialists.
5. The number of visitors might be up to a few hundreds a day.
6. The last, but not the least. I am not a computer whiz. The simpler, the better.

Is anything like this possible with off the shelf software?

You advise is much appreciated in advance.

gm

 

bill




msg:4218660
 5:19 am on Oct 19, 2010 (gmt 0)

A wiki? A blog? A CMS? You could use almost anything for this from the sounds of it. Check out our Content Management [webmasterworld.com] to get some ideas.

tangor




msg:4218677
 6:16 am on Oct 19, 2010 (gmt 0)

No Turn Key site that I know of... but there are a lot of sites (this one, too) that can supply that info... unfortunately your critters will have to know where (to look), what to ask (generally wrong), and then be able to work with the content replied and (also) know what to do with the answers.

No magic bullet available. I've been looking for one for years... like Don Quixote... windmill tilting remains current job...

gm10




msg:4219036
 12:14 am on Oct 20, 2010 (gmt 0)

bill > A wiki? A blog? A CMS? You could use almost anything for this from the sounds of it.

Forum software might do it. These days most of the people have been to forums. They know how post the question. All I need now is find an easy to set up and use forum. :) Being free is not a pre-requisite.

Thanks for the hint.

gm

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Webmaster General
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved