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Very High Bandwidth - No Increase In Traffic

 7:01 am on Oct 25, 2009 (gmt 0)

Today I recieved an automated warning from my hosting company that my bandwidth is about to expire. Having taken a look it would appear that my bandwidth has doubled this month.

I have taken a look at google analytics and everything looks normal with no increase in traffic.

Please could any of you guys make asuggestion on how to track the cause of this matter. I recently had non related problems with my hosting. I spent days looking for the cause only to find out it was the hosts fault even though they had completely denied it from day 1.

Please help.



 7:11 am on Oct 25, 2009 (gmt 0)

What are you hosting ? any heavy videos ?

You might be getting directly linked from some websites showing own users your content without visiting your website.


 8:10 am on Oct 25, 2009 (gmt 0)

Hi Mate. No the site is largely article based with some pictures. The high majority of pics are on photobucket. My host is claiming that my header image rotator is causing the problem, but I am very sceptical of this.

This is the message from the hosts :


It looks like the biggest jump began early this month, around the time that you changed the header image (/forum/header/rotator.php). This banner is being viewed by every person that visits your forum and is viewed on every single page.

Usually, an image wouldn't be a big deal for bandwidth, but yours is rather large, around 137KB which adds up quick. I suggest either changing the image or compressing it into a smaller size.

[edited by: tedster at 3:53 pm (utc) on Oct. 25, 2009]
[edit reason] Removed specifics, paraphrased email [/edit]


 8:37 am on Oct 25, 2009 (gmt 0)

Forums can be bandwidth eaters due to spiders which crawl them. I suggest you to compress the image of header , 137kb is HUGE image. Although at one time visit image will be cached by browsers but , It can be easily compressed to 30% of its size without any noticeable loss in quality. The purpose of forum header image is not really impressive , as content in topics is what the main useful information is for the users. Just keep that in mind.

Hope it helps


 1:11 pm on Oct 25, 2009 (gmt 0)

Scrapers can also skew your stats.


 2:22 pm on Oct 25, 2009 (gmt 0)

If you have added high res image downloads, you need to protect them from the spiders or they will eat your bandwidth.


 5:22 pm on Oct 25, 2009 (gmt 0)

as well as 137kb being a HUGE image (just 70 page loads will eat up 10GB of any bandwidth allowance). if it's being served by PHP (rotator.php), you'll find that browser caching is being disabled and it's being served fresh from the server on EVERY page load


 7:19 pm on Oct 25, 2009 (gmt 0)

You could also only display the banner if an appropriate user agent (browser) is detected, so it only displays to live visitors. This could trim it down a bit too.


 11:54 am on Oct 26, 2009 (gmt 0)

as well as 137kb being a HUGE image (just 70 page loads will eat up 10GB of any bandwidth allowance).

Is this true ?


 11:57 am on Oct 26, 2009 (gmt 0)

This cant be true as I have many thousands pageviews each month which would easily go past my 160 gig allowance. THis 70 page views = 10 gig doesnt add up ?


 12:04 pm on Oct 26, 2009 (gmt 0)

The math is not correct:

1 KB = 1,024Bytes
1 MB =1,024KB = 1,048,576Bytes
1 GB = 1,024MB = 1,073,741,824Bytes

so you spend roughly 10 MB for your 70 banner servings.


 5:56 pm on Oct 26, 2009 (gmt 0)

Is this true ?

I'd ask for where I can see that it's **this** banner. Don't forget, your overall bandwidth is from many different locations of your site. They may have just done a quick look ordered by the biggest hog and this one is on top. You need to be able to see and assess the same.


 6:01 pm on Oct 26, 2009 (gmt 0)

I really am stuck.

The hosts were insisting it was this banner. I do not know if they are right or wrong, but I have removed it and I will see what happens.

In the meantime they are now blaiming an RSS2HTML script that I run on my homepage. This is not logical as the script has been in place for 2 years but the bandwidth only doubled this month.

I am well and truelly stuck and very worried. I pay �400 for the 160 gig. I cant afford to pay more and I know that my site traffic hasnt doubled so why has the bandwidth ? Where do I start in trying to locate the problem.


 6:31 pm on Oct 26, 2009 (gmt 0)

Do you have an open forum?
Any new members lately with "unusual" email addresses?

I had the same problem on one of my sites and found that someone had gotten through my forum spam filters and posted "bad stuff" deep inside my forum.

Once I found and deleted them and the account, then plugged the holes, bandwidth went back to normal.


 10:12 pm on Oct 26, 2009 (gmt 0)

Where do I start in trying to locate the problem.

See previous post (and I'm sure others have mentioned it on page one,) look at your stats.

I'll say, also - when tech support gives one answer, you fix it, then gives you a diametrically opposed answer, it's time to start thinking this tech support doesn't really care, doesn't really know, and are just reacting to the alerts they received about over limits for a customer. You're an annoyance, they want to spit out some canned response and get back to their game of WOW or Tetris. Often they lead you away fro the solution instead of toward one.

Had one tell me last week I could modify the content of my <title> element with CSS. Very helpful. :-\


 9:48 am on Oct 27, 2009 (gmt 0)

welcome to WebmasterWorld [webmasterworld.com], alchemyst!
thanks for your valuable contribution.
if you wish, please introduce yourself in the WebmasterWorld Community Center [webmasterworld.com].

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