Msg#: 3607458 posted 6:13 pm on Mar 21, 2008 (gmt 0)
All my newsletters are being banned by AOL with the following error message:
Remote host said: 554- (RTR:SC) [postmaster.info.aol.com...] 554 Connecting IP: ---.---.---.-- [details of IP removed in this post]
All my newsletters are requested, all have an unsubscribe link - and so appear to conform to AOL's rules.
AOL advise that the only way to get re-instated is to contact AOL' postmaster by phone; leaving a message will not do. Once one has wandered around AOL's sites, and tried the odd UK number, the only way to contact a AOL US phone number which is toll-free for US users, but not for UK callers, of course. Moreover, this number is manned in US EST.
Does anyone know a way of contacting the AOL postmaster via a UK phone?
Msg#: 3607458 posted 9:25 pm on Mar 22, 2008 (gmt 0)
I feared as much - and have been told much the same by a UK webmaster - but thanks for the response. PITA, especially as this is just a social club web site, which I run as a freebie for the club since I belong to it. All recipients of the newsletter have requested it. I know spam is a problem - but AOL is beginning to have a reputation for unreasonably fierce filters; being difficult to contact about a problem does not help. Hey ho. I'll see if I can contact them on Tuesday.