If a customer pays for a service, and the ISP isn't prioviding you that service, then :
1) the FCC should do it's duty, protect the customer, by fining the ISP
2) you should do your duty, and report the abuse to the FCC immediately
3) you should do your duty, as a customer, and switch ISPs immediately
Telcos don't have a carte blanche, and they need to realize that now. They should understand that the core of their business is to be dumb pipes, and that's it. If a telco company wants a bigger piece of the pie, then they should diversify into paying services online (iTune style anyone?) and not try to hamper data traffic over their pipes in order to force clients to buy their other services, like TV.
I myself have cut all ties with telcos, except for my cell: no cable TV, no Internet, no land line phone, and I am looking for an alternative to my cell phone provider.
Internet: I get at work, coffee stores, libraries. TV: I get off people that have Internet and download movies. Land line phone: I use my cell and phone at work.
It's time the telcos are put back to their place.