homepage Welcome to WebmasterWorld Guest from 54.166.122.65
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Home / Forums Index / WebmasterWorld / Webmaster General
Forum Library, Charter, Moderators: phranque

Webmaster General Forum

    
Bulk Mailing, Can-Spam, and Hosting Provider Complience
Nova

10+ Year Member



 
Msg#: 3160461 posted 1:08 am on Nov 18, 2006 (gmt 0)

After two years of providing service (mostly forums) we are doing a major update to users accounts. For the first time we want to send a notice to all our users about the account changes.

As most of the forums do, we have user names, and emails of our members. Every time a user sign ups, we send him an email with a temp password. Their profile settings let them subsribe/usubscribe to alerts/admin messages/updates/etc.

Now, My hosting provider has very strict rules for bulk mailings.
Here are our hosting provider rules for bulk emailing:

"Legitimate bulk email meets the following criteria:

1) The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.) "

When asked what they mean by evidence, they say we must have it in writing that the user wants to receive emails from us. But who does this? I mean, I don't remember a single case when after signing up on a forum, I would in writing agree to receive updates. Usually it is just checkboxes on either registration page or user profile.

So I am concerned that if a user mistakenly marks my email as a spam I might have difficult time explaining that the email is legitimate.

How do you handle bulk mailing to your forum users with your hosting provider?

Thanks,
Nova

 

stapel

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 3160461 posted 12:06 am on Nov 19, 2006 (gmt 0)

I would think that if the (written) registration agreement included something along the lines of "By registering, I agree that the forum administrators may send forum-related messages to my registration e-mail address", this would constitute having the agreement "in writing".

Just my opinion, of course; I could be wrong....

Eliz.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Webmaster General
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved