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T-Mobile UK staff sold personal customer information.

 8:30 pm on Nov 18, 2009 (gmt 0)


Staff at mobile phone company T-Mobile passed on millions of records from thousands of customers to third party brokers, the firm has confirmed.

I received literaly loads of calls from companies informing me I was due a free upgrade, I guess it now makes sense. I do want to know just how much information was actualy sold on.

I called through tonight to pay my bill, and on the automated service it says "for information relating to recent press coverage press 1 to continue press 2"

The recorded message says the information sold in is limited to your name address and contract renewal date. They ommited phone number so what else did they forget to mention.




 4:05 pm on Nov 19, 2009 (gmt 0)

This really is a bad, bad thing. I'm sure prosecutions will take place over this. We all get enough of these calls as it is.


 9:26 pm on Nov 19, 2009 (gmt 0)

I still get the occasional t-mobile email, with their branding but leading to affiliate sites. This makes me think who ever bought the info, may have resold sections of it. I hope I am wrong!

I called through tonight to get some specifics, but the person who took my call only had a script, and wasn't able to elaborate.

Call me mad, but I thing people who have had their information sold should be provided with details of the buyer. Wouldent mind sending the purchasing company a freedom of information request to see if t-mobile are being truthfully when they say the data sold was very limited.


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