RichTC - 11:19 pm on Sep 13, 2005 (gmt 0)

Hi,

On the 2nd Sept in the thread by msndude about the new products i wrote:-

"Would be pleased if you could improve msn search and your search crawl bot technology and your customer service relating to the new msn search before you branch out further elsewhere.
In the UK i have asked for feedback on one of the sites we work on 5 times now without even a reply!, your search bot does not index the site correctly nor does it cashe the pages correctly.

Your search facility in general requires attention yet on the face of it no action is being taken or if you are you are, you not telling us about it.

Jack of all trades etc comes to mind currently."

On the 5th Sept, MSNdude sent me a sticky asking for details. A couple of days later i replied confirming that MSN had still not made contact with me and highlighted the problem with the site concerned and the indexing problems.

As at today i have still not heard anything from ANYONE what so ever at MSN UK.

I can only conclude that "MSM ARE NOT listening" or rather "They ARE Listening but doing nothing about it"

Amazing!