crobb305 - 2:21 am on Jul 14, 2006 (gmt 0)

MSNdude,

You said

Following my rule that "I won't talk about if you don't notice it" was very frustrating this time!

Trust me, I noticed the enormous improvment in my sector. I imagine there are some folks out there who took advantage of the old system that are very frustrated now that their spam pages are gone.

Furthermore, it is amazing to me that you have been so responsive to comments, concerns, and some very harsh criticism (at times). But, I think that receptiveness/attitude is consistent with the business philosophy that helped make Microsoft what it is today. You guys are not only extremely determined and intelligent, but very humble; it is the humbleness that will continue to make MSN search a big player in my opinion. Thanks for listening, and taking such quick action.

It is very smart of you guys to take advantage of all this free labor (i.e., the hundreds, maybe thousands, of eyes out here watching every sector for you and sending in reports). I can't say as much for some of your competitors who won't so much as return an email.

What more can I say? I know this is has been off topic, but the expeditious improvements I have seen deserve recognition. Good work.

Chris