carguy84 - 5:51 am on May 4, 2005 (gmt 0)

martini, I understand what you're saying, but we're not talking about a $100 networking device that will be installed by a common user; these are serious machines performing serious tasks. Any certified SonicWALL/Cisco/Juniper/NetScreen admin will be trained enough to set it up correctly. And when dealing with something as important as a revenue channel, I wouldn't be playing around with devices I didn't know inside and out. I'm sure it is a problem for others, because as you stated, these "shoulds" are doubtful to be followed unfortunately :(.

But I don't see how it is SonicWALL's fault. The device is doing exactly what it is installed to do, provide the utmost level of security for everything behind it. It's up to the consumer to hire a certified engineer to configure it properly.

Elite, was this a hosting company that did this without notifying you, or did you hire a company to install it? What version of the SonicWALL OS was it?

Thanks,
Chip-