JerryOdom - 8:52 pm on May 31, 2005 (gmt 0)
Aggressive telemarketers deserve anything they get. But someone who is taking tech-support or billing calls doesn't deserve to be verbally abused. Politely asking for someone who speaks better English is ok. I know I've been EXTREMEMLY frustrated by a communications barrier with some of these people. Especially when talking about technical or billing questions that require a large amount of communication. I'm from south Louisiana so my accent is usually totally incompatible with theirs.