I know people who have their own business website, that when asked "what web browswer do you use?" their answer is "Google".
... and they don't mean Chrome, do they?
Wonder how many people out there think Chrome is simply a fancier version of Google Search?
In the category of advice that may be useful to somebody, somewhere: If you ever run into those voice-recognition menus where you are asked to say your problem in a few words* keep hitting 0 ("O for Operator") after each prompt. Eventually you will get a human.
* After thinking long and hard I have figured out why these exist. It is to make the previous type of voice menu-- the one where you listen to a bunch of options and press a number-- look good by comparison, so you are happy when the site goes "back" to using it.