ScottM - 11:12 pm on Jan 23, 2013 (gmt 0)
5 years ago I used to say:
"Just sell it on Ebay!"
I can no longer say that with a straight face.
I haven't sold anything on Ebay for around five years. I just didn't have any need to.
Today I tried to get an ad/auction going, and after 3 HOURS of trying to get 'current' with their system, I still haven't BEGUN to list the item!
Back and forth with confusing instructions, delayed emails, 'updating' my information. Updating 'credit cards'...debit cards...removing old cards...updating email addresses...confirming email addresses...going to Paypal...then back to Ebay...logging out...then back in...not seeing updates.
Step 2 includes a full page of global 'preferences' including 'who do you want to block as a potential buyer' and shipping instructions...shipping exclusions...billing preferences...preferred billing options...
I'm still not entirely positive that I've made all the correct changes.
I hope I won't get 'burned' by someone who ends up complaining that I didn't check the "packaging will be Earth/Green friendly' check-box or something?
I don't want an email from PayPal saying, your item is being returned because it was shipped on a Friday and the buyer insisted it only be shipped on days that have more than 6 letters in their name.
My taxes are sometimes easier than this!
Why can't they have some sort of a 'wizard':
Hi ScottM! We noticed you haven't used our service in a few years and many things have changed.
If you have a single item to sell, we can make it easy...let's walk through these simple steps...
C'mon Ebay...it used to be SIMPLE!