graeme_p - 8:22 am on Mar 23, 2012 (gmt 0)
@scooterdude providers can make quite a lot of money from free software. Check the prices of a Red Hat Linux license, or commercial support for PostgreSQL. Then there are people who make money more indirectly (IBM puts resources into Linux development, reaps benefits in ensuring Linux performs well on its high end hardware, and perception of expertise in its consultancy businesses).
@Bakedjake, weakpoints of Linux vs Windows are probably that OO is not as good as Excel for users who really use all Excel's features (a minority), no Photoshop (for designers who have spent years learning it), and no apps for some industry verticals.
@lexipixel, Ubuntu is more plug and play than Windows, and MacOS even more so. Its harder to find Ubuntu (or any Linux distro) pre-installed in the shops, but if you can find it, or have someone who will install it for you, it works out of the box to a greater extent than Windows (more pre-installed software, easier software installation, most hardware automatically recognised and configured).
I actually think Windows benefits from being hard to use. People assume that because Windows was hard to learn (it is, if you can put yourself in a complete newbie's shoes, or think of the cumulative effort you put in over the years), switching OS will take a huge effort.