Gibble - 10:37 pm on Dec 28, 2011 (gmt 0)
I was walking through Sears a few weeks ago, and we sell a lot of our products (clothing) through them in Canada. I was disgusted. Displays were messy, and oddly, it looked crowded, which is strange, since they have much more space than the little shops in the heart of the mall, yet, they used it so poorly...
I was trying to get service to find something and the associate points to someone else, who is being mobbed by 15 other customers, and tells me, it's that lady's department, not hers. ...so I left.
They may have a lot of staff, but they only know their little island between the walkways, anything outside of it, and they just pass you off. Forget it.