ken_b - 10:03 pm on Dec 27, 2011 (gmt 0)
Serice at Sears?
That's a joke, right?
At least it is at the Sears stores around here.
I tried to buy a lawn mower at my local Sears last fall. They couldn't even get it out the door after waiting a week for it to get to the store.
When I complained to the store manager, she told me the shipping room guy wasn't very bright.
This was after I gave up on using a phone call to finding out if it had gotten to the store yet. Actually that was 3 calls.
The local hardware store sold me a new Toro and had me on my way in twenty minutes. Same money, lots better service, and they service the Toros right there, they are a Toro service center.
No more Sears for me. Don't even get me started on Kmart...... sigh.