wheel - 7:37 pm on Sep 2, 2011 (gmt 0)
We're not exclusive to Sears,but we buy many larger items there. Appliances for example, my furnace and air condition, big ticket items.
Their service is absolutely unparalleled - out of this world. And they have parts for anything.
Buy something and it is somehow less than perfect, they dispatch someone right away to correct it. Need a part for something you bought there 20 years ago? Their parts store will have it.
I've got family members who do shop Sears like it's costco, they'd buy their groceries there if they could.