DXL - 5:31 am on Nov 26, 2010 (gmt 0)
The Ghost Partner
I've had to deal with that exact situation before.
The more common spin on it is when a business manager gives a personal stamp of approval on each step of project development. Right when we're about to launch, the actual business owner (who I was given the impression was always in the loop) decides that he completely hates the layout.