trillianjedi - 3:25 pm on Nov 14, 2010 (gmt 0)

I've been a Mac user for years, and I'm probably the biggest Apple koolaid drinker here, but even I will concede that iTunes is well below par for Apple.

I wouldn't exactly call it the worst software ever, but it is pretty poor, flakey, and inefficient.

It's the crown jewels for Apple. You'd think they would be investing in it like crazy.

has complained of I-tunes deleting their songs.

I've lost perhaps £200 worth of music and videos thanks to the flakey way that iTunes syncs, and has the capability to delete (even wipe a device) without interaction with the user.

I have actually stopped using my Apple TV for this very reason - if I fire up iTunes on my computer on the same LAN, bye bye all my videos when it tries to sync up and if I don't notice and kill it in time (these are ones you've paid for, and you cannot get them back).

So I totally agree that Apple absolutely has to get this sorted.

I will not be using the new Apple Desktop app store for this very reason - I don't want to purchase an expensive piece of software only to find that I have to buy it again due to the way that iTunes tries to sync everything. Too much risk.