bhonda - 1:57 pm on Nov 8, 2010 (gmt 0)
I wonder whether some of these problems are because we know our stuff.
I use iTunes on a Mac, and I have to admit, it gets the job done. I can sync stuff across, download podcasts, all that jazz.
But I am only a very, very light user. And even in my limited use of iTunes, I have had my moments of frustration. Just little things like renaming albums, or working out why I've got the tracks from one album listed as two different albums - sometimes they are just harder than they should be.
I'm so used to being the master of an application, and know what I need to do to change things quickly, when I come across these issues in iTunes, it takes me ages.
Part of me wonders whether software experience actually hinders my use of this application. If I was stupid, maybe iTunes would lead me through everything I wanted to do. But if I know what I'm doing, either I second-guess the application, or I just don't follow the application's guidance. I don't know.
Maybe it does just suck.