bwnbwn - 11:28 pm on Oct 26, 2010 (gmt 0)
Here is the actions that need to be done. It is now FedEx responsibility but the merchant should (this is what I do when this happens) file a claim for the lost item and resend you your order. The merchant will get paid for the lost item. All shipment are insured for 100.00 so the merchant is coverd. I don't understand why they didn't try to do more to help you out. Sonds like I would find me another company to deal with after this is over.
I can't understand why the delivery person does this just doesn't make sense. For one thing it should have gone FedEx Ground since it was to a business. Ground won't leave them like this. I have a feeling it was sent Home delivery and these guys leave them all the time in places they shouldn't.