RobDog_SnoopCat - 2:10 pm on Oct 9, 2010 (gmt 0)
Having run call centers in the past, this concept will never fly. As shoreline said, most often times there are strict rules regarding what reps can say and who they can speak to. There are also a whole slew of issues you'd have to deal with that would make profitability almost impossible.
While entertaining, this idea is DOA.