StoutFiles - 9:28 pm on Apr 30, 2010 (gmt 0)
He talked to someone who was definitely representing the company and they dropped the ball...
Is anyone here aware of what he actually said? Gawker media has been trying to make it look like he gave tons of effort to return the phone, but a supposed phone call to Apple support just proves that customer service is worthless like every major company. But I'd like to know what he said exactly, if anything at all.
From the bar's owner:
What he never did, however, was notify anyone who worked at the bar, according to its owner, Volcker Staudt. That would have been the simplest way to get the phone back to the Apple employee who lost it, who "called constantly trying to retrieve it" in the days afterward, recalls Volcker. "The guy was pretty hectic about it."
It should have been treated like any other lost product. Police or location owner. If you can't do either, just don't pick it up.