bwnbwn - 5:45 pm on Mar 16, 2010 (gmt 0)
I don't doubt this but being on the other end of the stick I feel more was lost from us merchants than from stuff not sent. If I buy something and it isn't sent then a chargback is in order and the cc companies take the hit not the consumer.
if i send something and get a chargeback I take the hit plus some. Hmmm thinking about this a little maybe why the banks could care less about helping merchants with verifying a possible fraud order because they recoup money from us to cover the losses they incur from unsent orders.