Hugene - 6:16 pm on Mar 10, 2010 (gmt 0)
I used to work for one of these enterprise IT outsourcing giants. A huge company that gets even 100 times less press than IBM or Cisco, yet employs over 50 000 people and contracts with everyone, including the gov.
My experience was horrible. IT outsourcing is a trap: both the original company and the outsourcer's only goals are to shift work abroad. IT infrastructure ends up being used as a hostage for keeping up the contracts. I worked alongside IBM people, and I can tell you that, to me personally, IBM's way of conducting business is borderline illegal. It's not the consultant's fault, they just do their job: it's the managment strategy and direction that is shady.