tangor - 11:11 pm on Nov 23, 2009 (gmt 0)

I asked a woman virtually the same question "Have you checked your virus protection?" She said, "Wait a minute..." I heard some fumbling over the telephone... then she said: "Yes, everything is up to date. Haven't missed any of my pills."

Did not have the heart to embarrass her over the phone... just asked her to bring it into the shop (back when I had a shop).