ken_b - 1:57 am on May 9, 2009 (gmt 0)

I got satellite late last fall and live in snow country, not a good combo. If the snow sticks to the dish, no TV. But the contract says weather can be a problem, so I shouldn't be surprised by that.

Also, I'm pretty disappointed with the small breaks in reception, which seem to happen several times a day, even in good weather. Usually that's just a few seconds of lost audio and video, sometimes just audio or a pixelization of the video. Frustrating.

Customer service is a mixed bag, sometimes great, sometimes terrible. Oddly enough, the terrible service usually revolves around billing, imagine that!