tangor - 2:03 am on Apr 14, 2009 (gmt 0) The customer is not always right.
When the playing field was balanced, feedback meant something. When it started being gamed, it was broken by eBay (badly). There is now no incentive for fair play. What we see these days is a prime example. eBay seller for 6 years... now ex-.... because buyers who paid on time then complained to achieve refunds or negative feedback applied, or cried no delivery (when signed receipts are in hand) etc. etc. etc. Not playing in that sandbox anymore. And those were the "good" buyers.
The customer is not always right.