Yeah they made changes to the feedback policy and as a longtime ebay buyer I was extremely glad to see this. Sellers would wait until you posted feedback for them (and it better be positive) before they left you feedback. Your feedback was essentially being held for ransom. I bought the item and I paid for it on time. That should guarantee me at least neutral feedback regardless of what I have to say about the seller later on.
Similar situation though in reverse. I bought a print from a reputable seller. 99.9% positive feedback numbering in the thousands. Stellar reputation. I basically stole this auction though. This print was valued easily at 150.00+ and I swooped in and got it for 35.00 plus shipping. No reserve. Maybe the seller didn't know the value. I don't know. 2 weeks pass with no word from the seller and my own emails going unanswered. I'm asking everybody I know, "what do I do now?" I don't want to file a complaint. I just want my print. I'm getting different answers. There is no definitive this is the deadline answer though and that's what I was looking for. You use your own judgement and my judgement was that I was getting screwed.
Two and a half weeks go by and my PayPal payment is refunded. Email from seller says print was damaged in shipping and returned to her. I say that's okay, I'll take it anyway. She says no, sorry, she can't in good conscious sell damaged goods. Can I see return shipping documentation, can she take pix of damaged print and send to me? No, sorry, I'm afraid not.
I gave her negative feedback. She gave me negative feedback, even though I'd paid within hours of the auction's close and done everything humanly possible to make this a smooth transaction.
I complained to ebay. I mean what is REALLY up with this anyway? How can I get negative feedback when I paid on time? There was nothing in place at that time to address this except Square Trade. I filed a complaint. 29.95 just to file the complaint but I was pissed and would have paid 100.00. Supposedly some independant, unbiased arbitrator looked over the case and came to the brilliant conclusion that we should both withdraw our negative feedback, chalk it up as a failed experiment and walk away from it.
I quit ebay for 6 months after that in protest. I'm back in it now but it's no more Mr. niceguy.
How long do you wait? Until you can't stand it anymore I guess.
My apologies for the rant....