Rugles - 7:01 pm on Mar 3, 2006 (gmt 0) >>1. Apologize. Even if it isn't your fault. It's better to be happy than to be "right." That works in business too. Especially with customers.
>>1. Apologize. Even if it isn't your fault. It's better to be happy than to be "right." That works in business too. Especially with customers.
That works in business too. Especially with customers.
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