martinibuster - 7:50 pm on Apr 9, 2013 (gmt 0)
Here is what is in the announcement:
For those publishers generally earning more than $25 per week, we’re now offering consultations with members of our team via email in 33 languages. We’re happy helping you manage your AdSense account or discussing strategies to grow your business. If your account qualifies, you’ll see an alert notifying you on the contact options page. We aim to reply to all consults within two business days, though turnaround may be longer during certain holiday periods.
This is great news! At the AdSense in Your City event the single biggest thing publishers wanted from Google was more contact. Well, here it is: http://support.google.com/adsense/bin/request.py [support.google.com]
I have to say this is one of the biggest developments to come out of AdSense in a long time. This is a signficant step on Google's part toward opening up dialogue.
Do you think Google should open up customization the same way?
Absolutely not. Working on our own sites will have greater impact on earnings than fiddling around with ad customizations.