"It might help to open the initial request via the web form."
Although I have lost ~$2,000 over the last 4 months because of this, I hate to dwell on stuff that I can't do anything about.
The problem is solved. I have removed the ad. No more white space. Time to move on.
If G wants to fix it, fine. But I will not waste another second fretting about the continuing scalable no-contact paradigm, established on day 1, except to reply to this thread. There is SO MUCH STUFF to do. Clinging to hope, and enduring frustration is not on my list. I have been trained well.