Is the Gorg purely a machine-driven company with no one in control assessing what is actually happening to its publishers/partners and couldn't care less anyway?
I used to think this might be the case but I now believe they are trying to improve. I have a very good reason for thinking this way and it involves a phone call that I received last year from Google. Will they call everyone when they see a potential problem...no. But it meant the world of difference to me.
what would active publishers want there?
Any active publisher worth his salt who makes a living from AdSense would never miss the chance to interact with anyone from Google. As soon as you take the attitude that you can't learn anything you most likely won't.