netmeg - 10:23 pm on May 11, 2012 (gmt 0)
I am an advertiser on behalf of clients, and we get money refunded to us every month.
It has nothing to do with people complaining, Dugger. If you want to understand how it works, you need to study up on AdWords as well.
I have a lot of issues with Google, but this isn't one of them. I have no reason to think they're not refunding the money, because I work both sides of the aisle.