Swanny007 - 4:31 pm on Feb 26, 2011 (gmt 0)
1. Not a bad idea, but 1 year is a long time in the Interweb, I think 6 months is more reasonable
2. Not necessary as there are some small niches that are profitable and won't ever get huge traffic numbers
3. Good idea, probably the best thing they could do!
4. Good idea
5. Good idea
6. I would make "better customer service" the #1 priority