joelgreen - 12:13 pm on Aug 13, 2007 (gmt 0)
IMO accounts are mostly banned by Google's program which checks for unusual activity. Looks like it may still ban you even if you emailed AdSense support and had a "go" from AdSense support (because program is not aware of your emails).
But appeals are processed by real people. Use the link you posted for appeal. Put a note you had a "go" (include reference # from the "go" email), and they may reinstate your account.
Note: it may take few weeks or even longer (i mean their first answer).