instinct - 5:19 am on May 1, 2006 (gmt 0)

I got an email late friday saying they are aware of the problem and working to fix it ASAP.

I guess it doesn't mean working on the weekend though ...sigh.

On the topic of human vs computer error, you'd think that there would be someone to notice that payments for a region declined by ~20% vs last month. I mean that should set off some major alarm bells, automated or otherwise.

I'll let it slide however if they fix it up this week. There's no way it will be okay to make up it next month.