You should realize that the software that drives Google is very complex. They are far more than a search engine now, and their applications run on what must now be tens of thousands of machines.
Every computer program of significant size has some bugs. While they ought to test new software more rigorously, I'm sure this is not the result of conscious intent.
If that is so; you just don't let computersoftware handle millions of dollars without signifant human interference. Someone or something should have said stop in the final step of the payout procedure.
I mean, in the nordic countries we only got 1-2 percent of our actual payout.
Now I am sure this will be corrected next month, however i feel it's somewhat a little disturbing.