ergophobe - 12:33 am on Dec 9, 2012 (gmt 0)
>>I think charging is a good thing
Bill, aren't you the one who is always saying that Google has no customers, just users? In other words, if you're using a free service, you ARE the product.
I have two worries about free services
1. They will disappear entirely
2. They will start charging
Ultimately, #2 is the better outcome. In this case, though, they are only charging for new signups (and I just signed up a business last week!)
>>Regardless, before Google Apps I was on the verge of giving up on email
I really didn't want to end up using Google for my mail, whether apps or GMail. I didn't like the interface, I didn't like the feature set, I didn't like the idea of Google having that much control of my data. But desperate with one option after another failing, I switched a few years ago and like Swa said, it made email bearable again (barely).
I still hate how beholden it makes me, but at least if it's on my own domain and I occasionally pull my emails out and archive them (easy with IMAPSize or GMail Backup), I can always just update the MX record and retake control any time. This to me is the big advantage of Apps over GMail. But I've been wondering about Bill's thoughts on that because of a comment you made a while back.