travelin_cat - 2:23 pm on Apr 6, 2012 (gmt 0)
So many of their products are poorly thought out and most are obviously designed by engineers and have never had anyone with a sense of aesthetics get involved with the design process.
Google needs to understand that many people work very well with ones and zeros, but you need to have someone involved in the process that works well with colors and shapes to have a successful product.
As an example Google Places is a great concept, but it is so poorly implemented that it borders on being useless.
If you want to attract people to your shiny object and have them use it, it has to actually be shiny.