Sgt_Kickaxe - 9:50 am on Jan 14, 2012 (gmt 0)
After discussing this with two people who's opinions I trust I'm wondering if Google may in fact face criminal charges here. You can't tell blatant derogatory lies about another company, to their customers, in order to drum up business for yourself... even in Kenya. The calls were recorded as part of an investigation by the company.
Do you think a criminal investigation may be under way shortly, if it's not already?